Perfil profesional
Experiencia demostrada en Claims Analysis.
Experiencia demostrada en Medical Expense Reimbursement.
Experiencia demostrada en Pre-authorizations.
Experiencia demostrada en Insurance Policy Administration.
Experiencia demostrada en Client Support.
CONFIA INSURANCE BROKERAGE
Analyze daily medical insurance claims to determine coverage and indemnity payments. Review policy terms, exclusions, and benefits to ensure accurate claim resolutions. Submit and manage pre-authorizations with multiple insurance carriers. Review rejection and return letters and communicate resolutions to clients. Provide support to internal teams, brokers, and external clients
HOSPITAL METROPOLITANO
Managed patient admissions across multiple hospital departments. Processed billing for emergency and surgical services. Handled national and international medical insurance claims. Verified copayments, deductibles, coinsurance, and non-covered expenses
COMUNIDAD BORCELLE
Process and settle medical expense claims submitted to the brokerage. Notify clients regarding claim status, adjustments, and final resolutions. Verify correct application of payments and reimbursements. Resolve client inquiries related to medical claims
CONFIA Corredores de Seguros
Análisis y gestión de reclamos de gastos médicos. Revisión de coberturas y exclusiones. Envío de preautorizaciones. Atención a clientes. Manejo de cargas masivas en sistema mediante Excel
CONFIA Corredores de Seguros
Liquidación de reclamos médicos. Realización de ajustes. Notificación a clientes. Verificación de pagos. Asegurando procesos precisos y oportunos
Hospital Metropolitano San José
Manejo de seguros nacionales e internacionales. Copagos. Deducibles. Coaseguros. Uso de sistemas de facturación y admisiones propios de la empresa
Hospital Clinica Biblica San José
Apoyo administrativo médico. Manejo de expedientes. Atención al cliente. Cobro de servicios. Control de caja
BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION, HUMAN RESOURCES
Bachillerato en educación media
Bachillerato en Administración de empresas de Recursos Humanos