Dahiana - Claims and Damage Specialist

Experiencia demostrada en Operational Support.

Experiencia demostrada en Customer Service.

Experiencia demostrada en Incident Response.

Experiencia demostrada en Training & Development.

Experiencia demostrada en Patient Scheduling.

Supported and monitored terminal operations in a fast-paced transportation environment.. Monitored passenger traffic and provided operational updates to support smooth terminal activity.. Reported property damage, facility and cleanliness concerns, and medical situations according to established procedures.. Provided customer service and assisted passengers with questions, concerns, and navigation through the terminal.. Followed TSA, Port Authority, and company policies and procedures while performing daily responsibilities.. Communicated operational issues and relevant incidents to appropriate personnel.. Maintained professionalism and sound judgment while responding to time-sensitive situations.. Worked effectively in a high-volume environment requiring attention to detail, communication, and rapid response.. Supported a safe, organized, and efficient passenger experience.

Performed multiple operational and security functions in a busy environment while maintaining established policies and procedures.. Completed on-the-job training documentation and forms for new employees.. Conducted site tours for new hires and explained job responsibilities, workplace expectations, and emergency procedures.. Provided guidance and training to employees to support understanding of operational and security requirements.. Responded to alarms, emergencies, and other incidents using established procedures.. Maintained awareness of activities and conditions requiring attention or escalation.. Provided professional customer service while managing security responsibilities.. Communicated effectively with employees, supervisors, and members of the public.. Demonstrated leadership, judgment, observation, documentation, and problem-solving skills in a high-responsibility environment.

Scheduled patient appointments and supported daily administrative operations within a medical practice.. Answered and placed telephone calls while assisting patients and coordinating administrative needs.. Updated health-related reports and maintained accurate patient information.. Printed and prepared paperwork and documentation for physicians and medical appointments.. Scanned and organized medical documentation and records.. Assisted with testing-related administrative processes.. Communicated with other medical practices regarding medical examinations and patient information.. Coordinated with outside healthcare providers and specialists to obtain examination and test results.. Supported communication and information flow between the medical practice and external healthcare providers.. Handled sensitive healthcare information with professionalism and appropriate confidentiality.. Managed multiple administrative responsibilities while maintaining accuracy and attention to detail.

Prepared and processed customer orders accurately and efficiently.. Maintained store inventory and monitored stock levels.. Followed established hygiene, safety, and operational procedures.. Provided professional and friendly customer service in a fast-paced environment.. Worked collaboratively with team members to maintain efficient daily operations.. Adapted to changing priorities while maintaining a positive and professional attitude.