This is my profileContact via CazVidCristopher
Customer Service and Operations Supervisor with diverse call center experience
Contact
San Pedro Sula, Cortés Department, Honduras
Available on CazVid
Competencies
Team LeadershipIntermediate
Managed and guided team members to achieve operational goals.
Customer ServiceIntermediate
Provided support and solutions to customer inquiries in call center environments.
Sales SupportBeginner
Assisted in sales processes and customer engagement strategies.
Receiving & Shipping OperationsIntermediate
Supervised logistics functions, ensuring proper handling and documentation.
Process SupervisionIntermediate
Monitored daily workflows to maintain operational efficiency.
Education
Business Administration
TEP PUCMM
Completed Oct.2020
High School
Instituto Evangelico
Completed 2019
Languages
Spanish
English
Summary
Experienced in managing team operations, customer interactions, and logistics in call center and shipping environments.
Key Achievements
- Led team operations as Team Leader at KM2 Solutions Call Center
- Handled sales and customer service as CSC Agent at Call Center One
- Supervised receiving and shipping processes at Uptex S. de R.L.
Experience
Team Leader
KM2 Solutions Call Center
Abril 2024 - Oct.2024
Sales & CSC Agent
Call Center One
Jan.2018 - Nov.2019
Receiving & Shipping Supervisor
Uptex S. de R.L.
Nov.2020 - Aug.2023
Skills
Team LeadershipCustomer ServiceSales SupportReceiving & Shipping OperationsProcess Supervision
Published on CazVid - Jul 3, 2025