Cristina - Customer Service Specialist with experience in telemarketing and administrative support

Quito, Pichincha, Ecuadoren

Managed customer inquiries and follow-up calls at Royal Travel Group, ensuring efficient service.

Handled telephone management and reception duties, coordinating information with other departments.

Publicado en CazVid

Resumen

Experienced in client communication, call management, and administrative tasks with a strong focus on efficient service delivery.

Logros Clave

Supported administrative tasks through document management and office software proficiency.

Habilidades

Customer ServiceAvanzado

Provided cordial and efficient customer support, resolving inquiries and ensuring satisfaction.

Communication efectivaIntermedio

Maintained professional and clear communication with users and team members.

Gestión documental y apoyo administrativoIntermedio

Managed documents and supported administrative functions within the organization.

OfimáticaIntermedio

Utilized Word, Excel, and PowerPoint for various office tasks.

Trabajo en equipoIntermedio

Experiencia

Telemercadeo

Royal Travel Group

Atención al cliente de manera cordial y eficiente, resolviendo inquietudes oportunamente., Manejo de llamadas, seguimiento a clientes y coordinación de información con otras áreas., Desempeño con orientación al servicio y actitud profesional en la comunicación con usuarios.