This is my profileContact via CazVidCristian
Customer Service & Cross-Sales Representative
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Documentation Accuracy & Attention to DetailIntermediate
Demonstrated experience with Documentation Accuracy & Attention to Detail.
Time Management & MultitaskingIntermediate
Demonstrated experience with Time Management & Multitasking.
Back Office OperationsIntermediate
Demonstrated experience with Back Office Operations.
Bilingual Communication (English C1)Intermediate
Demonstrated experience with Bilingual Communication (English C1).
Customer Service ExcellenceIntermediate
Demonstrated experience with Customer Service Excellence.
Education
High School Diploma
Politecnico Mayor
Certified English Course
CENSA – Centro Educativo Nacional Sistematizado
Certified English Course
CENSA
Languages
EnglishC1
Spanish
Summary
Customer Service & Cross-Sales Representative open to new opportunities
Experience
Customer Service & Cross-Sales Representative
Teleperformance
2020 - 2022
Customer Service Representative – Healthcare Services
Concentrix
2022 - 2024
Healthcare systems and insurance processes. Professional development in bilingual, customer services and back office roles
Transportation Tracker / Customer Services
TaskUs
2024 - 2025
Back Office Specialist – Revenue Cycle, Clinical denials & Authorizations
HealthPrime
2025 - 2026
Skills
Documentation Accuracy & Attention to DetailTime Management & MultitaskingBack Office OperationsBilingual Communication (English C1)Customer Service Excellence
Published on CazVid - Aug 18, 2026