This is my profileContact via CazVidCristian
Customer Service & Communication Specialist with diverse coaching and leadership experience
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
EnglishIntermediate
Proficient in English communication, used in customer interactions and coaching.
Communication SkillsIntermediate
Effective in conveying information clearly and maintaining calm in adverse situations.
LeadershipIntermediate
Demonstrated leadership in group management during coaching and customer service roles.
Group ManagementIntermediate
Managed teams and groups in coaching settings, fostering collaboration and discipline.
Calm Under PressureIntermediate
Maintained composure and professionalism in challenging situations, especially in customer service.
Education
Tecnología en Dirección Técnica de Fútbol
Universidad Sergio Arboleda
Administración Deportiva
Universidad Manuela Beltrán
Languages
EnglishC1
Summary
Experienced in customer service and team management roles, with a background in coaching, communication, and handling adverse situations. Skilled in maintaining professionalism and fostering team collaboration.
Key Achievements
- Gained experience in customer service role at IGT Solutions, handling client inquiries and resolving issues effectively.
- Led group management and communication as a Soccer Coach at Sporting Bethel and FI Clan, fostering team collaboration.
- Developed leadership and interpersonal skills through roles in coaching and customer service, supporting team and client engagement.
Experience
APPOINTMENT SETTER
FAMILY FIRST LIFE
JUNE 2025 - PRESENT
SOCCER COACH
SPORTING BETHEL
APRIL 2024 - PRESENT
SOCCER COACH
FI CLAN
JANUARY 2023 - FEBRUARY 2024
CUSTOMER SERVICE REPRESENTATIVE
IGT SOLUTIONS
JUNE 2021 - NOVEMBER 2022
Skills
EnglishCommunication SkillsLeadershipGroup ManagementCalm Under Pressure
Published on CazVid - May 17, 2026