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Crispus

ICT Assistant / Computer Teacher

Contact

Machakos, Machakos County, Kenya
Available on CazVid
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Competencies

ICT Support and Help Desk

Demonstrated experience with ICT Support and Help Desk.

Computer Hardware & Software Installation

Demonstrated experience with Computer Hardware & Software Installation.

Network Administration and Troubleshooting

Demonstrated experience with Network Administration and Troubleshooting.

Computer Laboratory Management

Demonstrated experience with Computer Laboratory Management.

Microsoft Office Suite

Demonstrated experience with Microsoft Office Suite.

Education

Bachelor of Science in Information Technology (BSc IT)
KCA University
2023 - Present
Advanced Diploma in Information Technology
Inoorero University
2010 - 2011
Diploma in Information Technology
Inoorero University
2009 - 2010
Certificate in Computer Applications
Onix Computer Services
2007
Kenya Certificate of Secondary Education (KCSE)
Kangundo Boys High School
2004 - 2007
Kenya Certificate of Primary Education (KCPE)
Machakos Primary School
1996 - 2003

Languages

English
Kiswahili

Summary

Professional profile

Experience

ICT Assistant / Computer Teacher

Mahoo Girls High School
Feb 2021 - Jun 2026

Provided technical support for computers, printers, projectors, and other ICT equipment.. Installed, configured, and maintained computer hardware and software.. Managed and maintained the school's computer laboratory and network infrastructure.. Conducted computer studies lessons and practical sessions.. Prepared lesson plans, learning materials, and assessments.. Assisted teachers in integrating ICT into teaching and learning.. Performed routine maintenance, software updates, and troubleshooting.. Maintained ICT equipment inventory and ensured regular system backups.

Receptionist

St. Francis Medical Clinic
Jan 2018 - Dec 2020

Welcomed patients and visitors professionally.. Scheduled appointments and registered patients.. Answered telephone calls and handled inquiries.. Maintained confidential patient records.. Processed payments and issued receipts.. Coordinated communication between patients and medical staff.. Performed general office administration and record management.

Customer Service Representative

Star Times Media Co. Limited
May 2016 - Dec 2017

Responded to customer inquiries and resolved complaints.. Assisted customers with product and service information.. Maintained high levels of customer satisfaction.. Processed customer requests efficiently.. Escalated technical issues to relevant departments.

Call Centre Agent

Temps for Hire – Star Times Media Co. Limited
Jan 2015 - May 2016

Handled inbound customer calls.. Assisted customers with technical and account-related issues.. Recorded customer interactions accurately.. Escalated unresolved issues for prompt resolution.

IT Support Technician

Klinto Data Systems
Aug 2012 - Sep 2013

Installed and configured computer hardware and software.. Diagnosed and resolved technical problems.. Supported users with hardware and software issues.. Maintained computer systems and networks.

Support Technician Intern

Klinto Data Systems
Apr 2012 - May 2012

Assisted in computer installation and maintenance.. Supported system troubleshooting and repairs.

ICT Intern

Kenya Institute of Administration
Oct 2011 - Jan 2012

Assisted in day-to-day ICT operations.. Installed software and maintained computer systems.. Provided user support and troubleshooting assistance.

Skills

ICT Support and Help DeskComputer Hardware & Software InstallationNetwork Administration and TroubleshootingComputer Laboratory ManagementMicrosoft Office Suite
Published on CazVid - Oct 8, 2026
Contact Crispus