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Customer Service & Operations Supervisor with 5+ years in retail and healthcare
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Competencies
Consistently advised clients and managed customer complaints, ensuring satisfaction and loyalty across roles.
Supervised and trained staff in retail, healthcare, and food service environments, fostering team development.
Ensured adherence to safety protocols, health regulations, and legal standards in various operational contexts.
Provided transportation and support for patients, focusing on safety, comfort, and confidentiality.
Handled daily operations including scheduling, inventory, and process improvements in food service and retail.
Education
Summary
Dedicated professional with over 5 years of experience leading teams, managing operations, and delivering exceptional customer and patient care. Skilled in safety protocols, team development, and multi-industry service excellence.
Key Achievements
- Led and managed a team of staff at Nirvana LLC, ensuring efficient daily operations and compliance with regulations.
- Provided safe and timely patient transport, maintaining detailed logs and adhering to HIPAA standards at Freedom AZ LLC.
- Supervised and coordinated cafeteria operations, ensuring food safety, timely service, and positive customer experiences at Skyline High School.
Experience
Supervisor Front of House
Lead and manage a team of staff members in daily operations, ensuring smooth and efficient service., Provide exceptional customer service by advising clients on product selection based on their needs, preferences, and medical requirements., Train, mentor, and onboard new employees, promoting...
Lead Driver / Trainer
Provide safe, courteous, and timely transport for patients to and from medical appointments, including doctor's visits, dialysis treatments, physical therapy sessions, and hospital discharges., Maintain a clean and well-kept vehicle to ensure a professional environment for passengers.,...
Lead helper school cafeteria
Supervise and lead a team of cafeteria workers in the preparation, serving, and cleanup of meals for students and staff, ensuring efficiency and safety., Coordinate daily meal schedules, ensuring food is served promptly and meets health and safety standards., Assist with menu planning and food...