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Walter

Customer Service Professional with 6+ years experience in hospitality and retail

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Medellín, Antioquia, Colombia
Open to remote
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Competencies

Customer ServiceExpert

Over six years of experience delivering exceptional customer service, managing client needs, and ensuring positive experiences.

Food & Beverage PreparationAdvanced

Proficient in preparing coffee-based drinks, alcoholic and non-alcoholic beverages, and small plates with attention to presentation.

Cash Handling & POS SystemsIntermediate

Experienced in operating checkout systems, managing transactions, and maintaining accuracy in billing.

Teamwork & CommunicationAdvanced

Effective team player with strong communication skills, capable of collaborating in fast-paced hospitality environments.

Multicultural AdaptabilityIntermediate

Enthusiastic about learning new cultures and languages, adapting seamlessly to diverse working conditions.

Education

Non graduate
UNIVERSIDAD CATOLICA DE MANIZALES
Completed Apr 2016

Languages

EnglishC1
PortugueseB2
SpanishOriginal language

Summary

Dedicated to delivering excellent customer experiences in hospitality and retail roles. Skilled in beverage prep, team collaboration, and operating sales systems. Passionate about cultural exchange and professional growth.

Key Achievements

  • Gained extensive experience in customer engagement, product presentation, and handling diverse client needs across hospitality and retail sectors.
  • Developed skills in beverage preparation, food service, and operating point-of-sale systems, demonstrating versatility in fast-paced environments.
  • Contributed to team efforts in food and beverage outlets, ensuring high standards of hygiene, customer satisfaction, and operational efficiency.

Experience

Marketing Manager intern

MACADAMIA FORMULA BENDITA
July 2023 - actually

Sales Representative and Advertising.

Barista, Bartender, cook(small plates)

LA CASA GASTRO BAR CAFE
Jan 2021 - July 2023

Marketing Manager intern

MACADAMIA FORMULA BENDITA
May 2016 - Dec 2020

Waiter, Barista, Bartender

CLUB DE YATES ANTOFAGASTA CL.

Skills

Customer ServiceFood & Beverage PreparationCash Handling & POS SystemsTeamwork & CommunicationMulticultural Adaptability
Published on CazVid - May 17, 2026
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