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AI Operations Associate (Nike & ADAR)
Contacto
Competencias
Experiencia demostrada en Customer Service.
Experiencia demostrada en Team Supervision.
Experiencia demostrada en Inbound Call Handling.
Experiencia demostrada en Dispute Resolution.
Experiencia demostrada en Quality Assurance.
Educación
Idiomas
Resumen
Perfil profesional
Experiencia
AI Operations Associate (Nike & ADAR)
Processed dispute-related tasks and maintained data accuracy.. Reviewed video and documentation tasks following strict guidelines.. Collaborated with QA teams to improve workflow quality.
Call Center Agent (FedEx Spain)
Provided inbound customer support for FedEx Spain in a fast-paced call center environment.. Handled shipment inquiries, issue resolution, and customer assistance professionally.. Developed communication, multitasking, and problem-solving skills.
Retail Assistant
Provided customer service and handled daily retail operations.. Managed inventory restocking and sales transactions.
Supervisor
Supervise daily restaurant operations and coordinate staff responsibilities.. Ensure excellent customer service and efficient problem resolution.. Monitor workflow productivity and operational compliance.