Clerence - Office Administrator with 4+ years in Administrative and Data Management

Proficient in analyzing complex datasets to derive actionable insights and support decision-making.

Skilled in managing office operations, documentation, and administrative procedures efficiently.

Experienced in leading large teams and managing projects to ensure timely and quality deliverables.

Capable of supporting cybersecurity initiatives to enhance organizational security posture.

Managed office operations, supplies inventory, and administrative procedures.. Maintained project documentation and filing systems (contracts, permits, invoices, drawings) for site and head office.. Prepared quotations, purchase orders, and invoices; processed timesheets and payroll for site workers.. Coordinated communication between site management and head office, handling calls, emails, and correspondence. Supported HR functions including onboarding and employee record keeping.. Tracked project schedules and prepared progress reports.

Led a team of 52 in a records digitization project for the Department of Home Affairs, processing approximately 2,500 boxes (500,000+ records) daily.. Enforced quality control standards, ensuring subordinates checked their own work for scanning accuracy before submission.. Introduced a dedicated runner team to move boxes between scanning and Quality Control departments, and a separate team to jog (align/prepare) records - improving workflow efficiency. Dedicated a separate scanner to handle rescans of returned/rejected boxes, allowing the main production line to continue uninterrupted.. Tripled per-machine scanning output (from 9-15 boxes to 27-45+ boxes per machine) through workflow restructuring and process improvements.. Compiled and submitted daily and weekly progress reports to the PMO, tracking volumes scanned and flagging bottlenecks.

Processed loan applications and verified supporting documentation, ensuring accuracy, completeness, and compliance with company policies.. Prepared reports, spreadsheets, and financial summaries to support management decision-making and operational planning.. Maintained and updated client records, ensuring the confidentiality, integrity, and accuracy of sensitive financial information.. Managed electronic filing systems and organized financial records for efficient retrieval and audit readiness.. Performed data entry with a high degree of accuracy, minimizing processing errors and maintaining data quality.

Supported antivirus compliance initiatives to reduce security vulnerabilities and protect organizational assets.. Collaborated with the IT Projects team to assess and validate security requirements for new systems, applications, and services.. Assisted in incident response activities by investigating security alerts, documenting findings, and escalating critical incidents to senior analysts.. Participated in security awareness initiatives by promoting cybersecurity best practices and supporting end-user security education.. Worked with cross-functional teams to support secure deployment and configuration of new IT systems and infrastructure.