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Claudio
Customer Service & IT Specialist with 10+ years of experience
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Competencies
Handled customer inquiries and support for top-tier companies, maintaining high levels of client satisfaction.
Provided computer assistance and IT support in corporate settings, managing technical issues and system operations.
Led front desk teams at hotels, managing guest check-ins, reservations, and departmental operations.
Managed store personnel and department staff, coordinating daily activities and staff responsibilities.
Has experience in managing video content and customer interactions related to media services.
Education
Languages
Summary
Claudio is a dedicated professional with over a decade of experience in customer service, IT support, and management in retail and hospitality sectors. Skilled in client relations, technical assistance, and team leadership, he excels at ensuring customer satisfaction and operational efficiency.
Key Achievements
- Provided customer service for major companies such as Comcast, Xfinity, Amazon, and Earthlink, ensuring customer satisfaction.
- Managed front desk operations and reception departments at multiple hotels, overseeing resident and department management.
- Held roles ranging from computer assistant to store manager, demonstrating versatility and leadership in retail and IT environments.