Christopher - Call Center Associate with 2 years experience in customer service

Ensenada, Baja California, MexicoRemoteen

Handled customer calls, transferred queries to relevant departments, and documented interactions over a two-year period

Assisted customers in resolving their issues efficiently and accurately, maintaining high service standards

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center associate with two years of providing efficient customer support and call management.

Customer ServiceIntermediate

Interacted with customers to address inquiries and transfer calls to appropriate departments.

Call DocumentationIntermediate

Recorded relevant customer information and call details accurately for future reference.

Communication SkillsIntermediate

Effectively communicated with customers and team members to ensure clear information transfer.

Problem ResolutionBeginner

Assisted customers in navigating service channels and resolving basic issues.