Experienced in client support, documentation review, and cross-team collaboration, with a strong emphasis on compliance and quality standards.
Utilized communication, empathy, and conflict resolution skills to support clients effectively.
Proficient in Microsoft Office Suite, SAP System, and Citrix for documentation and communication tasks.
Reviewed and verified traceability records and maintained accuracy for audits and quality control.
Managed multiple inquiries efficiently to ensure timely and accurate client support.
Foundever
Assisted clients in identifying the most suitable loan options and financial packages according to their needs., Guided customers through product comparisons and recommendations to ensure satisfaction and retention., Managed inquiries efficiently while maintaining accuracy and compliance with...
Establishment Labs
Conducted detailed reviews of traceability records (DHR) to ensure data accuracy and regulatory compliance., Verified documentation consistency and maintained precise records for audits and quality control., Collaborated with cross-functional teams to resolve discrepancies and uphold documentation...
Service First Customer Service Outsourcing
Professional English Technician for Service Centers
High School Diploma – Bachelor in Middle
Discover other professionals with similar experience
Worked cross-functionally to resolve documentation discrepancies and improve process standards.
