Professional profile
Demonstrated experience with Microsoft Outlook.
Demonstrated experience with Empathy.
Demonstrated experience with Driving.
Demonstrated experience with Conversational engagement.
Demonstrated experience with Clerical experience.
Dalton Steam and Control
Collaborated with cross-functional teams to develop customized solutions for clients' specific needs, increasing client retention. Negotiated contracts and pricing agreements with customers, resulting in increased profitability and improved margins. Delivered exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction and repeat business. Managed a large portfolio of accounts, consistently meeting or exceeding monthly sales quotas by up to 15%. Built rapport with customers through active listening and understanding their unique needs, strengthening long-term relationships. Responded promptly to inquiries from potential customers via phone calls or emails, improving response time and lead conversion. Identified customer pain points and proposed tailored solutions that addressed their specific challenges, driving higher solution adoption
Goes Heating
Identified new business opportunities and generated leads through proactive prospecting and networking, expanding client base by 10%. Collaborated with cross-functional teams to develop customized solutions that met clients' specific needs and objectives, enhancing client satisfaction. Negotiated contracts, pricing, and terms of agreements to ensure mutually beneficial partnerships, increasing deal closure rates. Provided ongoing account management support, addressing client inquiries, resolving issues, and ensuring customer satisfaction. Participated in industry conferences, trade shows, and events to expand professional network and promote company offerings, increasing brand visibility. Conducted regular business reviews with clients to assess their needs and identify opportunities for upselling or cross-selling, boosting revenue. Provided training sessions for clients on new product features and updates, resulting in increased adoption rates and product utilization
GCB Industries
Collaborated with cross-functional teams to develop customized solutions for clients' specific needs, improving client satisfaction. Negotiated contracts and pricing agreements with customers, resulting in increased profitability and higher closing rates. Delivered exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction and loyalty. Created persuasive sales proposals that effectively communicated value propositions and addressed client pain points, increasing proposal acceptance. Managed a large portfolio of accounts, consistently meeting or exceeding monthly sales quotas by up to 20%. Collaborated with marketing team to develop compelling marketing materials such as brochures, case studies, and white papers, supporting sales efforts. Built rapport with customers through active listening and understanding their unique needs, fostering long-term partnerships. Participated in regular training sessions to enhance product knowledge and improve selling techniques, increasing sales effectiveness. Maintained accurate records of all interactions with prospects and customers using CRM software, improving data integrity and follow-up. Responded promptly to inquiries from potential customers via phone calls or emails, accelerating lead response and conversion rates. Collaborated with sales team to develop and implement effective sales strategies, driving team performance. Attended weekly sales meetings to discuss progress, share best practices, and receive feedback, supporting continuous improvement. Provided ongoing support to customers post-sale, ensuring their satisfaction and addressing any concerns or issues, increasing repeat business. Developed in-depth knowledge of competitor products and market trends to effectively position our offerings, strengthening competitive advantage. Identified customer pain points and proposed tailored solutions that addressed their specific challenges, resulting in higher solution adoption
Certified Medication aid
Certified nurse aid, Certified nurse aid, non-certification of medical assistant
High school diploma