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Customer Service Representative
Contact
Competencies
Demonstrated experience with Customer Support & Assistance.
Demonstrated experience with Translation & Interpretation (Creole, French, English).
Demonstrated experience with Conflict Resolution.
Demonstrated experience with Communication & Listening.
Demonstrated experience with Team Collaboration.
Education
Languages
Summary
Professional profile
Experience
Customer Service Representative
Provide friendly and efficient customer support in-person and over the phone.. Handle inquiries, complaints, and service requests with professionalism.. Translate and interpret for clients between Haitian Creole, French, and English to ensure clear communication.. Maintain accurate records and follow up on customer needs.
Interpreter / Translator
Supported communication between international staff and local Haitian communities.. Interpreted live meetings, medical consultations, and interviews.. Assisted in translating documents, forms, and reports.. Ensured confidentiality and accuracy in all translations.