Dedicated logistics coordinator and freight broker with extensive experience in customer engagement, cargo management, and operational efficiency. Adept at securing profitable deals and building lasting client relationships.
Experienced in cargo tracking, incident management, and resolving timing issues to ensure smooth operations.
Skilled in assisting clients, handling transactions, and providing tailored service solutions to meet client needs.
Capable of engaging customers, securing profitable bids, and maintaining long-term client relationships.
Proficient in Zendesk, Microsoft Office, GSuite, and eLearning platforms to support operational efficiency.
Logistics Masters USA
Engaged customers with logistics solutions, Secured profitable bids via load boards, Efficiently managed tasks while building strong client relationships.
Lean Solutions Group
Tracked cargo and incidents, Resolved timing issues, Gathered industry insights.
Asurion Colombia S.A
Assisted customers per client standards, Handled transactions, Processed claims with appropriate service solutions.
Bachelor in Education
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