This is my profileContact via CazVidChristian
Customer Service & Digital Marketing Specialist with 5+ years of experience
Contact
Competencies
Provided effective support across multiple campaigns, managing customer interactions and issues.
Managed digital marketing efforts, including promoting brands and managing social media channels.
Utilized Adobe Photoshop, Illustrator, and Premier for brand conceptualization and content creation.
Managed social media accounts to support community engagement and brand campaigns.
Education
Languages
Summary
Experienced in managing customer relations, digital marketing strategies, and brand design for diverse industries.
Key Achievements
- Managed social media accounts and digital marketing efforts for various clients, enhancing brand visibility.
- Designed and conceptualized brand identities for small companies, establishing consistent branding strategies.
- Handled diverse customer service roles across multiple industries, including telecommunications, travel, and finance.
Experience
Virtual Assistant, Community Manager
Organized daily tasks, Managed digital marketing efforts, Developed brand identity for an education-focused client.
Design, Brand Architecture, Community Manager
Conceptualized and designed brands for small companies, Managed social media accounts, Maintained websites.
Customer Service Agent
Handled customer service for various campaigns including food subscriptions and financial services for USA customers.
Customer Service Agent
Managed and certified warranties for electrical appliances, Scheduled technical service appointments, Handled customer complaints.
Customer Service Agent
Assisted with travel insurance, Managed medical and travel emergencies for Argentine travelers.
Social Media Specialist Agent
Provided customer service, sales, and retention through social media, chat, and calls for AT&T, DirecTV, and Uverse customers in the USA.