Multilingual customer support and translation professional with extensive experience across diverse industries.
Delivered customer support in English, Spanish, and Portuguese, resolving issues and managing client interactions.
Specialized in translating content between English and Spanish for various projects.
Performed content moderation to maintain platform standards across different languages.
Analyzed data to support problem resolution and improve customer experience.
Teleperformance
Customer service in English, Spanish and Portuguese.
Conduent
Translation specialist (English - Spanish)
Exl Colombia (Carvajal)
Customer service and appointment specialist.
Teleperformance Colombia
Content moderation specialist in English, Spanish and Portuguese., Customer service, problem resolution, data and metrics analysis.
Intensive English course as a second language
Associate in arts and theology
Sports management
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Utilized Microsoft Office tools and social media analytics to support content and customer engagement strategies.
