Professional profile
Led daily office operations, including inventory, mail processing, scheduling, and inbox management.. Maintained QuickBooks records, tracked financial documentation, and supported AR/AP workflows.. Coordinated educational programs, events, and community activities.. Provided executive-level support to the Board President, ensuring seamless meeting preparation, organized documentation, and consistent communication.. Managed donor databases, mailing lists, and communication to support fundraising and outreach.. Drafted letters, reports, and internal communications.. Implemented Monday.com for task tracking, project timelines, and cross-team coordination.. Utilized Excel to track program metrics, donor activity, and operational data, creating organized spreadsheets that supported reporting and decision-making.
Prepared invoices, input billing information, and maintained organized financial records.. Created and revised documents, menus, and marketing materials using Microsoft Office and Adobe.. Managed calendars, schedules, and appointment coordination for leadership.. Updated company websites and ensured accurate product and event information.. Organized receipts, sales records, and operational documentation to support workflows.
Supported executive leadership with accurate data entry, documentation, and client communication.. Managed incoming calls, routed inquiries, and maintained a welcoming, service-oriented environment.. Assisted with supply orders, inventory tracking, and office organization.. Processed mail, drafted correspondence, and maintained client and volunteer databases.. Coordinated program activities and client services by organizing schedules and updating records.
Motivated and engaged students by building foundational academic skills through clear, supportive instruction.. Managed classroom behavior to maintain a positive, productive learning environment.. Used a variety of instructional strategies to maximize both individual and group learning.. Led targeted small-group instruction to meet diverse student needs.. Integrated technology into lessons to increase accessibility, participation, and engagement.. Implemented curriculum and adapted materials to support unique learning profiles.. Assessed student progress and provided ongoing, actionable feedback to support growth.
Supported students transitioning between educational settings by coordinating communication, documentation, and individualized needs.. Used technology tools to supplement instruction and strengthen student engagement and learning outcomes.. Participated in regular meetings with administrators, teachers, and parents to review progress and plan interventions.. Collaborated with colleagues to enhance instructional practices and create a consistent, supportive learning environment.. Provided targeted small group and one-on-one instruction in reading, writing, and math.. Designed and implemented individualized behavior management plans for students with challenging behaviors.
Implemented case management plans, conducted assessments, and provided counseling and supportive services to clients.. Coordinated referrals to specialty health providers to ensure continuity and quality of care.. Collaborated with multidisciplinary treatment teams to align services and support client progress.. Maintained accurate, up-to-date client records by reviewing case notes and documenting events, services, and outcomes.
Managed a caseload of 20–25 families receiving TANF assistance, providing comprehensive, community-based support and guidance.. Developed, implemented, and monitored job readiness programs to assist participants throughout the employment search process.. Delivered individualized career counseling, including resume development, occupational research, interview preparation, job search strategies, and related career support services.
Sorted and distributed incoming mail daily to ensure timely internal communication.. Processed daily banking, petty cash, purchase orders, taxi vouchers, and other routine financial transactions.. Performed general clerical duties, including customer service, word processing, data entry, filing, and organizing office materials.
Managed correspondence, answered phones, coordinated calendars, and organized meetings and appointments.. Oversaw executive scheduling, including booking travel, transportation, and accommodations.. Tracked key deadlines and proactively reminded the executive of upcoming tasks and priorities.. Prepared and formatted reports, presentations, and professional correspondence.. Maintained databases and organized filing systems for efficient information management.. Liaised with staff, suppliers, and clients to support smooth communication and operations.. Supported website development and ongoing site maintenance.