This is my profileContact via CazVidchouaib
Sales Analyst with 5 years in Customer Support
Contact
Casablanca, Casablanca-Settat, Morocco
Available on CazVid
Competencies
Sales StrategiesAdvanced
Expert in developing and implementing effective sales strategies that drive revenue growth.
Problem-SolvingAdvanced
Skilled in analyzing issues and providing effective solutions in high-pressure environments.
Personnel ManagementIntermediate
Experienced in training and managing personnel to optimize team performance.
CRM SystemsIntermediate
Proficient in using CRM systems to manage customer relationships and drive sales.
Team CollaborationExpert
Exceptional ability to work collaboratively with teams to achieve shared goals.
Education
Final grade
University of Cologne
Final grade
Zittau-Görlitz Study College
Degree
Imam El Ghazali -Gymnasium
Languages
EnglishFluent
FrenchGood
German
Summary
Dynamic professional with extensive experience in customer support and sales analysis. Proven track record of improving performance and driving revenue growth through innovative strategies.
Key Achievements
- Improved customer satisfaction scores by 30% through effective tech support at Amazon.
- Increased sales volume by 25% through strategic sales initiatives at Outsorcia.
- Streamlined appointment setting processes, resulting in a 15% reduction in scheduling conflicts at Giant Link.
- Trained and mentored a team of 10 new hires, enhancing overall team performance at Tuifly.
- Developed and implemented new sales strategies that boosted revenue by 20% at Anytech.
Experience
Chat Support
BrainRocket Ltd
Tech Support Sales
Outsorcia
Sales Analyst
Anytech
Travel Agent
Tuifly
Personnel management and training
Technical Support Tier 10
Amazon
Support for technical questions
CSS Agent
Giant Link
Appointment Setting Licences
Sales employee
Virtual Digits
Skills
Sales StrategiesProblem-SolvingPersonnel ManagementCRM SystemsTeam Collaboration
Published on CazVid - May 18, 2026