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Cheyanna
Examiner
Contact
Competencies
Demonstrated experience with Document Review & Processing.
Demonstrated experience with Data Accuracy.
Demonstrated experience with Electronic Case Records.
Demonstrated experience with Microsoft Word & Excel.
Demonstrated experience with Administrative Support.
Education
Summary
Examiner open to new opportunities
Experience
Examiner
Review applications, supporting documents, and case information to assess eligibility in accordance with applicable program policies.. Conduct client interviews, research discrepancies, and communicate documentation requirements and determinations clearly.. Maintain accurate, confidential electronic case records while managing a high-volume workload and competing deadlines.. Coordinate with internal departments and community resources to support timely case processing and client service.
Universal Banker
Supported customers with account services, transactions, and financial inquiries while following privacy and compliance procedures.. Researched and resolved customer concerns, maintained accurate records, and explained financial information in accessible language.
Customer Service Manager
Coordinated daily customer-service operations, coached staff, and supported workflow in a fast-paced retail environment.. Resolved escalated issues, communicated team priorities, and helped maintain consistent service standards.
Volunteer Youth Mentor
Participate in monthly school visits to mentor and encourage youth in underserved communities.. Engage students in supportive conversations focused on confidence, personal growth, education, and positive decision-making.. Provide positive role modeling and build connections through community-based youth engagement.