Cherissa - Customer Service Agent

Demonstrated experience with Multi-tasking.

Demonstrated experience with Problem solving.

Demonstrated experience with Adaptability.

Demonstrated experience with Attention to detail.

Demonstrated experience with Ability to solve issues.

Handled customer inquiries, complaints and concerns in a timely and professional manner.. Develop strong relationship with customers by providing personalized service.. Utilize problem-solving skills to identify and resolve customer issues.. Adhered to company procedures and policies to ensure customer satisfaction.. Monitored customer feedback to identify areas of improvement.. Assisted customer with products and service inquiries.