Cherise

Demonstrated experience with Microsoft Word.

Demonstrated experience with Excel.

Demonstrated experience with QuickBooks.

Demonstrated experience with PC Law.

Demonstrated experience with Bilingual: Fluent in English and Spanish.

Provide administrative support to school leadership, including scheduling, correspondence, and office coordination.. Manage phone blast communications using ThrillShare.. Assist in the setup and operation of SmartPass for hall passes and student movement tracking.. Generate and conduct various school reports; enter and update ODRs (Office Discipline Referrals) and suspensions.. Utilize the Genesis system for student data, attendance, and reporting.. Serve as back-up Attendance Secretary, maintaining accurate student attendance records.. Support staff, students, and parents with inquiries, ensuring clear communication and confidentiality.. Translate parent phone calls, meetings, presentations, and documents to Spanish.

Organized and maintained confidential case files.. Drafted, reviewed, and proofread legal documents.. Communicated with clients and coordinated schedules for attorneys.. Translate client meetings and communication.

Managed accounts payable/receivable and expense control.. Oversaw customer service and client account management.. Processed and maintained financial records.

Reviewed daily balancing reports from 13 stores.. Ensured cashier compliance and provided supplies.. Entered accounting data and created weekly reports.

Verified and updated member accounts and payment methods.. Assisted with member inquiries and complaints.. Supported retention efforts through member calls.

Assisted customers with product selection and information.. Maintained store presentation and inventory.. Reconciled registers and secured daily deposits.

Greeted clients, answered calls, and processed deposits.. Handled invoicing, billing, and order tracking.. Managed filing and mail distribution.

Conducted 300–500 daily survey calls.. Recorded data with accuracy and professionalism.. Handled challenging customer interactions tactfully.