Dedicated software developer and operations manager with proven success in creating impactful applications and streamlining business processes across sectors. Skilled in automation, API integration, and team leadership.
Proficient in designing, developing, and testing complex software applications and platforms.
Skilled in automating workflows and integrating APIs to enhance system capabilities.
Experienced in overseeing software projects and operational processes in hospitality and tech sectors.
Capable of conducting usability testing and producing technical documentation for software solutions.
Desarrollador de Software Independiente y Especialista en Automatización
Diseño, desarrollo y testeo continuo de aplicaciones funcionales, incluyendo un sistema de Punto de Venta (Aegis POS), la plataforma QuoteCraft (gestor de cotizaciones con firma digital de PDFs), un CRM para ventas inmobiliarias y diversas herramientas SaaS.. Gestión de redes de datos a gran escala y automatización de procesos digitales, asegurando la estabilidad técnica de las plataformas de manera autónoma.. Identificación y resolución inmediata de errores lógicos y visuales en tiempo real, manteniendo un registro dinámico de control para el seguimiento de incidencias.
Administrador General – Sector Hotelero y Gastronómico
Dirección integral de operaciones comerciales, liderando de forma directa las áreas de atención al cliente, compras estratégicas y logística de suministros.. Diseño e implementación de procesos de reclutamiento, selección y capacitación práctica del personal operativo.. Capacitación directa y soporte técnico interno a los empleados en el uso, navegación y adopción de los sistemas de software y programas de gestión de la empresa.. Resolución de quejas de clientes de alta prioridad, asegurando estándares óptimos de servicio, comunicación clara y fidelización del usuario.
Independent Software Developer & Automation Specialist
Design, development, and continuous testing of functional applications, including a Point of Sale system (Aegis POS), the QuoteCraft platform (quote/invoice manager with digital PDF signing), a real estate sales CRM, and various SaaS tools.. Management of large-scale data networks and automation of digital processes, ensuring the technical stability of platforms autonomously.. Identification and immediate resolution of logical and visual errors in real-time, maintaining a dynamic control log for tracking unresolved complex issues.
Licenciatura
Bachelor's Degree
Discover other professionals with similar experience
Expertise in managing commercial operations, strategic purchasing, and logistics within hospitality and tech industries.
General Manager – Hospitality & Gastronomy Sector
Comprehensive direction of commercial operations, directly leading customer service, strategic purchasing, and supply logistics areas.. Design and implementation of recruitment, selection, and practical training processes for operational staff.. Direct training and internal technical support to employees in the use, navigation, and adoption of the company's software systems and management programs.. Resolution of high-priority customer complaints, ensuring optimal service standards, clear communication, and user loyalty.
