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Cheche
Travel and Customer Service Trainee at SkyLux & Content Creator at Story Vault
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Competencies
Skilled in client communication, handling requests, and providing travel support in a dynamic environment.
Experienced in developing creative concepts, branding strategies, and engaging storytelling for digital platforms.
Proficient in conducting online research, completing assessments, and utilizing web-based tools efficiently.
Comfortable with Google Suite, Microsoft Office, web research, and remote work tools for productivity.
Languages
Summary
Motivated professional with hands-on experience in customer service, airline support, and digital content creation. Skilled in research, branding, and remote workflows, eager to contribute to dynamic teams.
Key Achievements
- Completed comprehensive customer service training, enhancing client communication and airline knowledge skills.
- Developed and branded a storytelling YouTube channel, increasing audience engagement through creative content.
- Successfully managed online research and assessment tasks, demonstrating strong digital literacy and time management.
Experience
Travel and Customer Service Training Candidate
Completed training and assessments in customer service, airline knowledge, ticket handling, client communication, and travel support.. Practiced handling client requests, follow-ups, preferences, appointments, and service procedures based on company standards.. Built knowledge of business-class clients, airline services, revenue tickets, award tickets, miles programs, and travel care services.. Developed accuracy, patience, professional communication, and the ability to follow detailed rules under assessment conditions.
Digital Content Creator
Created concept and branding direction for a storytelling-focused YouTube channel.. Developed story prompts, channel descriptions, and creative ideas for historical, thriller, emotional, and inspirational stories.. Organized content for online audiences using clear structure, engaging hooks, and audience-focused writing.
Independent Online Task and Research Practice
Completed online learning tasks, quizzes, research, and digital workflows using web-based tools.. Analyzed instructions carefully and selected accurate answers in time-sensitive assessment environments.. Gained familiarity with remote platforms, online forms, email communication, and digital productivity tools.