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Charmaine
Sales Assistant
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Competencies
Demonstrated experience with End-to-end parts procurement.
Demonstrated experience with Supplier negotiation and account management.
Demonstrated experience with Just-in-time inventory management.
Demonstrated experience with Cost control and competitive pricing.
Demonstrated experience with SAP (PO creation, GRV processing, IBT stock movements).
Education
Summary
Sales Assistant open to new opportunities
Experience
Procurement Administrator
Managed the full purchasing process for automotive parts (tyres and wheels), from PO creation through to receiving, using SAP for accuracy and timeous order fulfilment. Negotiated with suppliers and managed accounts, resolving escalated order, stock and warranty/returns queries, including high-value parts. Conducted regular stock audits and cycle counts, maintaining just-in-time inventory levels and data integrity. Analysed spend and stock data to control costs, secure competitive pricing and reduce discrepancies. Maintained accurate, audit-ready records of parts ordered, received and issued, ensuring all documentation was filed on the system. Built dashboards and KPI tracking to monitor supplier performance, delivery timelines and service quality. Supervised and mentored junior staff on procurement systems and compliance processes. Partnered with finance to ensure accurate reporting and budget-aligned stock control
Sales Assistant
Supported day-to-day parts and stock monitoring, quality checks and store layout at a tyre and wheel centre. Processed customer quotations, invoices and service requests via SAP, ensuring accuracy and compliance. Managed returns and warranty assessments, working with the Tyre Centre Manager to resolve issues promptly. Provided on-the-job training to new sales assistants on parts and product knowledge
Supervisor
Led stocktaking teams across major retail outlets, ensuring inventory accuracy and audit efficiency. Trained staff on barcode scanning and stock accuracy procedures to minimise errors. Reported inventory levels to clients accurately and within deadlines, maintaining strong client relationships. Implemented best practices that reduced stock discrepancies and improved inventory turnover
Field Worker Supervisor (Part-time)
Led a team of 15+ fieldworkers on a national data collection project, achieving a 100% daily submission rate. Implemented daily briefings and route planning; conducted quality checks to ensure data accuracy. Acted as key liaison between field staff and senior management, escalating and resolving issues promptly
Call Centre Sales Supervisor
Supervised a sales team, monitoring performance and providing feedback to increase conversions. Managed switchboard operations and ensured smooth, compliant client communication and processing
Receptionist
Managed front office operations, supplies inventory, correspondence and visitor/security log-ins. Handled clerical duties including filing, transcription and data entry with accuracy and confidentiality