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Charles

Sales Development Representative with 1 year in Sales

Video resume

Customer Care
Customer service

Contact

Mexico City, Mexico City, Mexico
Open to remote
Available on CazVid
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Competencies

Sales DevelopmentAdvanced

Proficient in generating leads and nurturing prospects to drive sales.

Customer ServiceAdvanced

Skilled in addressing customer needs and providing effective solutions.

Technical SupportIntermediate

Capable of troubleshooting issues and assisting customers with technical inquiries.

Appointment SettingAdvanced

Experienced in scheduling and managing appointments with potential clients.

Education

Completed 2014

Languages

English
Spanish

Summary

Dynamic Sales Development Representative with a proven track record in lead generation and customer engagement. Skilled in technical support and customer service.

Key Achievements

  • Successfully engaged potential clients, enhancing lead generation for solar roofing.
  • Achieved consistent appointment setting in a competitive market for solar solutions.
  • Provided technical support that improved customer satisfaction scores.
  • Handled customer inquiries effectively, ensuring a high level of service.

Experience

House Call Pro Sales Development Representative

casser Solutions
2023 - 2023

Car Warranty campaign

Aurel Project
2023 - 2023

Solar Roofing appointment setter

Photon
2023 - 2023

Technical support (DSL)

Empereon Constar Latam
2022 - 2022

Customer Care Representative

SITEL GROUP, NOW FOUNDEVER
2022 - 2022

Contractor

2009 - 2010

Construction

2010 - 2018

Skills

Sales DevelopmentCustomer ServiceTechnical SupportAppointment Setting

Video Transcript

Customer Care

Hey, yeah, Charles here. Practically my experience when narrow down technical support, you know, remote assistance, you know, finding solutions and executing a solution, customer service, and data entry. I've done code calling and what would be sales through outbound. Practically, you know, I'm capable of adapting.

Published on CazVid - May 20, 2026
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