Charlaine

Demonstrated experience with Office Operations.

Demonstrated experience with Travel Coordination.

Demonstrated experience with Records Management.

Demonstrated experience with Recruitment.

Demonstrated experience with Onboarding.

Prepared briefing presentations and materials supporting sectoral talent management reviews and workforce planning activities for senior leadership.. Designed and maintained tracking systems and dashboards for HR Talent Partner Unit, including sick leave and parental leave tracking systems, and trained incoming personnel on system use and maintenance.. Coordinated Talent Partners Unit team operations including meeting scheduling, leave coverage planning, and knowledge management during colleague and consultant transitions.. Implemented budget monitoring processes in collaboration with finance functions to ensure accurate tracking of HR-related expenditures.

Supported coordination of recruitment processes including candidate tracking and preparation of documentation.. Delivered onboarding presentations to new staff and conducted follow-up activities to ensure smooth integration.. Created and maintained organizational charts through coordination with internal stakeholders, ensuring accurate records.. Contributed to digitization initiatives and supported administrative coordination across HR processes.

Acted as Global Focal Point for UN travel documents, coordinating with UNOG and 30+ country offices to ensure seamless travel administration.. Designed a comprehensive tracking system for over 200 international travel documents and drafted Standard Operating Procedures (SOPs) to improve efficiency.. Managed confidential records and ensured compliance with organizational standards across global operations.. Supported onboarding processes and contributed to internal presentations and documentation.

Extracted and prepared data from ERP system (Umoja) and Excel for reporting and high-level meetings.. Maintained filing systems and employee records, ensuring accuracy, confidentiality, and accessibility.. Coordinated logistics for workshops and internal events, including scheduling, invitations, and documentation.. Processed UN travel documents and assisted with visa applications for staff deploying to high-sensitivity areas requiring dual travel documentation.. Assisted in preparation of outreach materials for the education and special education grant in peak season, synthesizing ICs available and aiding during delivery.

Coordinated logistics for onsite and hybrid meetings and events, including invitations, agendas, and follow-up.. Maintained stakeholder communication and supported relationship management.. Prepared materials and ensured smooth execution of administrative and coordination tasks.

Managed a high volume of client interactions, ensuring compliance with organizational objectives.. Contributed to outreach for clinical trial supply chain optimization solutions.. Assisted in lead generation campaigns, strengthening engagement with tech and service sector clients.

Managed client interactions and administrative follow-up processes.

Assisted customers with product recommendations and provided empathetic client support.

Provided part-time administrative and operational support, including handling official correspondence, electronic filing, and calendar coordination.. Maintained contact databases, formatted documentation, and assisted with basic record-keeping to support smooth day-to-day office functions.. Assisted with incoming inquiries and client record maintenance to ensure timely communication and workflow efficiency.