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Retail Sales Associate
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Competencies
Demonstrated experience with Advanced Excel.
Demonstrated experience with Outlook.
Demonstrated experience with Access.
Demonstrated experience with PowerPoint.
Demonstrated experience with Word.
Education
Summary
Retail Sales Associate open to new opportunities
Experience
Retail Sales Associate
Assisted customers with product questions, selections, and purchases.. Resolved product concerns and ensured customer satisfaction.. Processed cash/credit transactions, returns, and exchanges using POS.. Restocked and maintained sales floor merchandise.
Call Center Agent (Part Time)
Answered calls, handled inquiries, and provided product/service information.. Resolved guest complaints and troubleshooting system issues.. Assisted with billing concerns, processed applications, and posted charges.. Dispatched guest requests to departments (engineering, housekeeping, etc.).
Customer Support Assitant (Full-Time)
Supported the bank’s call center by handling customer inquiries and account questions.. Assisted with online/mobile banking issues and basic troubleshooting.. Resolved customer concerns and escalated sensitive account matters when needed.. Provided accurate information on bank products, services, and transactions.