Customer service professional with hands-on experience managing customer inquiries, resolving complaints, and supporting operational tasks including dispatch coordination and payment processing.
Provided efficient and friendly customer service, handling inquiries and complaints to ensure customer satisfaction.
Utilized critical thinking to analyze issues and evaluate solutions during customer interactions.
Sutherland
Offered friendly, efficient customer service and handled challenging situations with ease, Managed on-site evaluations, internal audits and customer surveys, Used critical thinking to break down problems, evaluate solutions and make decisions, Stayed current on processes and procedures to offer...
Teleperformance
Processed high-value payments with meticulous accuracy, Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns, Consistently achieved service rating targets, managing customer enquiries with personalized care and attention, Assisted...
Health care management
High school
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