This is my profileContact via CazVidCesar
Bilingual agent
Contact
Dosquebradas, Risaralda Department, Colombia
Available on CazVid
Competencies
Data AnalysisAvanzado
Applied statistical techniques and tools like Excel and SQL to interpret complex datasets.
Data VisualizationIntermedio
Created dashboards and reports using Tableau and Power BI to communicate insights clearly.
Market ResearchIntermedio
Conducted consumer surveys and analyzed market trends to inform strategic decisions.
Programming with PythonIntermedio
Utilized Python for data cleaning, analysis, and automation of repetitive tasks.
Education
Electrical network technician
Instituto Tecnico Superior
Completed 2016
Universidad Tecnologica de Pereira
Electrical technician in low voltage installations
SENA
Completed 2016
Summary
Experienced data analyst with a focus on interpreting complex datasets and developing actionable insights.
Key Achievements
- Conducted comprehensive data analysis for client projects, improving reporting accuracy.
- Developed automated dashboards reducing manual reporting time by 30%.
- Led a team of 2 analysts to streamline data collection processes, ensuring data integrity.
Experience
Bilingual agent
Accedo 24/7 Colombia
Boosted overall customer service quality, Excellent performance in sales, Always learning and open to feedback, Great organization, Outstanding team-worker
Support agent
Teleperformance
Skills
Data AnalysisData VisualizationMarket ResearchProgramming with Python
Published on CazVid - May 17, 2026