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Data Analyst with 5 years of experience in Retail and E-commerce
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Competencies
Proficient in analyzing large datasets to derive actionable insights for retail business strategies.
Experienced in writing complex queries for data extraction and manipulation from relational databases.
Skilled in creating reports, dashboards, and visualizations to communicate data findings effectively.
Familiar with BI tools like Power BI and Tableau to develop interactive reports for strategic analysis.
Education
Summary
Dedicated data analyst with 5 years of experience optimizing data processes and delivering strategic insights in the retail and e-commerce sectors. Adept at query writing, visualization, and cross-functional collaboration.
Key Achievements
- Streamlined reporting processes, reducing data retrieval time by 30%.
- Led a cross-functional team toimplement a new analytics dashboard, improving decision-making speed.
- Produced comprehensive sales analysis that informed strategic input and contributed to sales growth.
Experience
Commercial executive, team trainer, leader and distributor
Commercial executive, team trainer, leader and distributor for a US company dedicated to the manufacture of household utensils
Technical support for Movistar
Technical support for Movistar remotely, verification of connection networks, status of equipment and advice on their operation
Rac Bilingue, Back Office Customer Service Representative
Customer service representative, Back Office
Helping users as a solving problem agent
Customer service representative
Developing experience in a bank environment. It was a really growth experience