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Receptionist /Optometrist
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Competencies
Provided excellent assistance to patients, clients, and customers across various roles, ensuring satisfaction.
Handled scheduling, record keeping, data entry, and inventory management, supporting organizational efficiency.
Applied effective written and verbal communication skills in patient interactions, correspondence, and sales activities.
Engaged potential customers, negotiated contracts, and maintained customer relationships at Zoomfibre.
Utilized data capturing, report preparation, and office equipment handling to streamline operations.
Education
Languages
Summary
Dedicated professional with over 8 years in administrative support, customer service, and sales. Skilled in managing records, scheduling, and client relations, consistently ensuring organizational efficiency and customer satisfaction.
Key Achievements
- Managed patient records, appointment scheduling, and insurance processing at Pulane Optometrist, ensuring smooth clinic operations.
- Oversaw inventory, maintained office equipment, and organized meetings at National Ndt Services, supporting efficient plant operations.
- Drove revenue growth and customer engagement as Sales Consultant at Zoomfibre Fiber Optic through consultative selling and relationship management.
Experience
Receptionist /Optometrist
Greeting Patient's answering calls, explaining procedures, taking messages and helping patients with forms., Managing doctor's diaries, booking appointments and sending reminders to patients., Creating, updating and filling patient's history records, Processing payments,...
Administrator
Ordering supplies, managing inventory, and ensuring office equipment is maintained., Answering phones, managing email, and handling mail., Managing calendars, booking travel, and organizing meetings/events., Maintaining files, performing data entry, and preparing reports or presentations.
Sales Consultant
Responsible for driving revenue by identifying, engaging, and converting potential customers through consultative selling, product demonstrations, and relationship management, Negotiate contracts, prices, and terms to secure sales while aligning with company objectives., Maintain accurate records...
General Worker
Loading/unloading materials, cleaning facilities, organizing supplies, assisting skilled tradespeople, and operating basic machinery., Sweeping, mopping, dusting, waste removal, and general cleaning of workspaces, machinery, and tools., Adhering to safety regulations to avoid accidents, reporting...