A dedicated data analyst with over 5 years of experience in financial services, skilled in data modeling, reporting, and validation, committed to delivering reliable insights that support strategic decisions.
Utilized statistical methods and tools to analyze complex data sets to support business objectives.
Written and optimized queries for data extraction and reporting from large relational databases.
Created detailed reports and dashboards to visualize key metrics for stakeholders.
Conducted regular checks to ensure data accuracy, consistency, and completeness across datasets.
Concentrix
Assisted customers with credit card inquiries, payments, and account information., Resolved customer issues and complaints while maintaining a professional and empathetic tone., Followed bank security and verification procedures to protect customer information., Provided accurate information about transactions, balances, and credit card information.
Bachillerato
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