Jeferson - Sales Professional with diverse experience in customer engagement and client management

Bogotá, Bogota D.C., Colombiaen

Managed client relationships via phone campaigns, focusing on needs assessment and service upselling in home services.

Successfully handled customer inquiries and closed sales for Movistar plans through personalized advice and objection handling.

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Resumen

Dedicated professional with proven skills in telesales, client needs assessment, and closing deals. Adept at building rapport and handling objections to meet sales objectives across different markets.

Logros Clave

Developed strong persuasive communication skills and adaptable sales techniques in high-volume call center environments.

Habilidades

Customer CommunicationAdvanced

Utilized persuasive communication and active listening to engage clients and understand their needs effectively.

Sales TechniquesAdvanced

Applied objection handling, needs profiling, and closing strategies to increase client acquisition and retention.

Client Relationship ManagementIntermediate

Managed customer profiles and nurtured loyalty through personalized service and follow-up calls.

AdaptabilityIntermediate

Demonstrated flexibility in engaging with diverse customer segments and adjusting sales approaches accordingly.

Experiencia

ASESOR COMERCIAL

Apex america

Gestión de clientes mediante contacto telefónico en campañas de servicios de hogar, realizando perfilamiento de necesidades, abordaje comercial, manejo de objeciones y técnicas de persuasión para la captación y fidelización.

asesor comercial

Gss

Gestión de clientes del mercado argentino mediante atención telefónica, enfocada en la comercialización de planes y servicios de Movistar., Realización de perfilamiento, asesoría personalizada, manejo de objeciones y técnicas de cierre.