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Carlos

Operations & Dispatch Coordinator with 5+ years in logistics and small business management

Video resume

Operations & Dispatch Coordinator with 5+ years in logistics and small business management
The individual emphasizes the importance of using a tracking system and maintaining good communication with drivers to ensure organized deliveries and pickups, while also being proactive in asking for updates and managing potential issues like...

Contact

San Pedro Sula, Cortés Department, Honduras
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Competencies

Logistics & Transportation ComplianceExpert

Maintains knowledge of DOT, MC, IFTA, IRP regulations, ensuring operational compliance across transportation activities.

Customer Service & Client CommunicationAdvanced

Handles client and broker interactions effectively, resolving issues and maintaining strong communication channels.

Business Operations & Team ManagementAdvanced

Supervises staff, manages budgets, and oversees daily operations in restaurant and logistics contexts.

Microsoft Office SuiteAdvanced

Utilizes Excel, Word, and Outlook for tracking shipments, updating documentation, and communication tasks.

Inventory & POS SystemsIntermediate

Coordinates inventory, manages POS systems, and handles supplier relations to maintain operational flow.

Education

Bachelor’s Degree
Universidad de San Pedro Sula (USAP)

Languages

SpanishNative
EnglishFluent

Summary

Carlos is a marketing graduate with over 5 years of experience in logistics, operations, compliance, and small business management. Currently, he excels in coordinating freight, dispatching drivers, and ensuring timely deliveries. His background in restaurant management has honed...

Key Achievements

  • Coordinated real-time load updates, driver dispatch, and communication for timely deliveries at MEB Express.
  • Managed daily restaurant operations, staff supervision, inventory, and budgeting, enhancing efficiency.
  • Processed transportation permits, taxes, and compliance documentation, ensuring regulatory adherence and timely filings.

Experience

Operations / Dispatch Coordinator

MEB Express
June 2025 - Present day

Coordinated daily communication with freight brokers via email regarding load status, pricing, and documentation, Dispatched drivers, assigned loads, and provided real-time updates to ensure on-time deliveries, Issued money codes to drivers and assisted with lumper fee payments and trip-related...

Restaurant Owner / Manager

Self-Employed
July 2024 - August 2025

Manage daily restaurant operations, including customer service, staff supervision, inventory, and supplier coordination., Resolve customer concerns quickly and professionally to ensure repeat business and satisfaction., Oversee budgeting and cost control to maintain efficiency and profitability.,...

TPTS Processor

Simplex Group
2021 - 2022

Processed U.S. transportation permits, taxes (IFTA, IRP), and compliance documentation (DOT, MC)., Communicated with clients and authorities to ensure timely and accurate filings., Provided client support via phone and email, maintaining service quality and regulatory compliance., Managed internal...

Skills

Logistics & Transportation ComplianceCustomer Service & Client CommunicationBusiness Operations & Team ManagementMicrosoft Office SuiteInventory & POS Systems
Published on CazVid - May 17, 2026
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