Dedicated support specialist with extensive experience in customer service, technical support, and team leadership across healthcare, finance, retail, and manufacturing sectors. Adept at managing customer relationships, training teams, and handling logistical operations.
Provided direct support to customers across various sectors, addressing needs and resolving issues efficiently.
Assisted customers with device issues and technical troubleshooting both in support roles and contract work.
Led team members at IBEX GLOBAL, coaching and managing support teams to performance targets.
Supported warehouse operations, fulfilled customer orders, and assisted with shipping logistics.
Insignia resources- Freedomcare
Assist with getting PT signed up for homecare services.
Grainger
Created quotes for customers according to the products that they are needing to purchase.
Gamestop -- Atento
Assist setting up and training new agents., Provide feedback., Assist with updating training material.
Adecco/Home Depot
Fulfill orders customer have placed., Assist with loading trucks with orders to be shipped out to the customers.
Descubre otros profesionales con experiencia similar
Handled data entry tasks accurately and resolved technical and customer support issues efficiently.
Caterpillar
Assemble engine as it comes down line to customer specifications., Inspect parts before using for assembly of engine.
Vmc
Assist with technical issues customer with their devices.
IBEX GLOBAL
Manage my team to meet company goals., Coach them to be able provide support to the customers.
Nerium international
Assist with customer and representatives with finding product what their commissions should be and where to find information they are looking for., Provided a friendly and dependable work environment. Demonstrated a positive attitude about the job needed to be for filled.
