Dedicated IT support professional with hands-on experience in educational tech, hardware/software setup, and user training, committed to enhancing digital learning environments.
Delivered onsite and remote assistance for hardware, software, and network issues, ensuring minimal disruption.
Installed and configured various educational applications and IT equipment to support learning environments.
Diagnosed and resolved basic network problems to maintain connectivity and prevent downtime.
Trained end-users on digital tools and provided ongoing support for optimal utilization.
Click Learning
Provide day-to-day technical support for learners and staff using digital learning platforms., Troubleshoot and resolve hardware, software, and basic network issues., Install and configure educational applications and maintain computer labs., Train end-users on computer systems and online tools to...
National Senior Certificate (Grade 12)
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