This is my profileContact via CazVidCathirine
Call Center Agent at Hanh Collections Debt Recovery
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Customer ServiceIntermediate
Experienced in handling customer inquiries and resolving issues efficiently to ensure satisfaction.
Communication SkillsIntermediate
Effective verbal and written communication developed through extensive call center experience.
Conflict ResolutionIntermediate
Skilled in de-escalating conflicts and maintaining professionalism under pressure.
ResilienceIntermediate
Able to handle challenging situations and maintain performance consistently.
Education
Charlotte Maxeke Secondary School
Completed 2024
Languages
English
Isixhosa
Sepedi
Summary
Experienced in customer service and debt recovery, adept at managing high call volumes and resolving client issues efficiently. Strong communicator with resilience in fast-paced environments.
Key Achievements
- Successfully managed high-volume customer inquiries, enhancing client satisfaction.
- Consistently met or exceeded performance targets in debt recovery calls.
- Developed strong communication skills and resilience in a fast-paced environment.
Experience
Call Center Agent
Hanh Colletions Debt Recovery
2015 - 2023
Skills
Customer ServiceCommunication SkillsConflict ResolutionResilience
Published on CazVid - Jun 2, 2026