Carolina - Sales & Real Estate Professional with 10+ Years in Retail, Luxury, and Digital Media

Skilled in developing strong client relationships that enhance loyalty and drive sales growth across various industries.

Proven ability to surpass sales targets in luxury and retail environments through exceptional customer service and product knowledge.

Experienced in overseeing rental operations, ensuring compliance, financial management, and guest satisfaction.

Capable of developing strategic sales plans to expand market reach and increase digital media sales globally.

Strong organizational skills ensuring efficient management of multiple responsibilities and timely project execution.

Established lasting relationships with customers that increased loyalty and recurring business.. Achieved and exceeded ambitious sales goals through development and execution of sales strategies.. Engaged customers, enrolled in Nordstrom Rewards program, and increased sales revenue through effective outreach efforts.

Manage maintenance and operations for multiple vacation rentals, ensuring prompt issue resolution and regulatory compliance.. Handle financial tasks such as setting rates, budgeting, and tracking income.. Oversee cleaning staff, including hiring, scheduling, and performance.. Adjust pricing and availability based on seasonal market trends.

Surpassed personal sales targets by fostering repeat business and delivering exceptional client experiences.. Demonstrated expert knowledge of luxury jewelry and applied visual merchandising techniques to drive sales.. Oversaw daily and annual inventory, and efficiently managed stock, shipping, and receiving operations to support smooth boutique operations.

Focused on residential rentals and hosting open houses across South Florida.. Responsibilities include marketing listings, showing properties, screening tenants, and preparing lease offers.. Gained hands-on experience in client service, lead generation, and property marketing.

Supervised and assigned daily tasks according to store's Key Performance Indicators (KPIs) to meet and surpass daily sales objectives.. Promoted team unity and goal alignment through pre-shift meetings.. Developed shift schedules to ensure optimal staffing during high traffic periods.. Worked closely with senior management to define and achieve store objectives and goals.. Oversaw various operational aspects such as inventory management, store opening and closing procedures, company policy enforcement, and training and coaching for new team members.

Managed strategic sales plans to penetrate new markets globally through digital media packages to media agencies and direct clients.. Utilized social media platforms such as LinkedIn for client acquisition.. Oversaw client relationships and steered public relations efforts.. Administered budgets, and devised marketing and media plans.