Carlos

General Manager

Contact

Hermosillo, Sonora, Mexico

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Communication skillsIntermediate

Demonstrated experience with Communication skills.

Customer facing skillsIntermediate

Demonstrated experience with Customer facing skills.

Organizational skillsIntermediate

Demonstrated experience with Organizational skills.

Multitasking abilitiesIntermediate

Demonstrated experience with Multitasking abilities.

TroubleshootingIntermediate

Demonstrated experience with Troubleshooting.

Education

Mark Morris High School

Completed 2005

Experience

General Manager

Quality Forest

2008 - 2013

Employee management, Customer service, Forklift driver experience, Line supervisor

Debt Collector Agent

Intugo (Gatestone)

2013 - 2015

Debt collector agent for Pendrick Capital Partners, Customer service (ECMC) Educational of Credit Management Corporation, American Express Debt Collector

Customer Service Representative

Results

2016

Technical Support for Money Gram Company

Customer Service Representative

Intugo (SiriusXM)

2018

Voice Specialist

Intugo (Vudu-TPX)

2019 - 2022

Implements, monitors, reports, and maintains IP Telephony Systems, LANs, WANs, and wireless networks for the Company, Monitors, identifies, and mitigates capacity and performance issues for VoIP related traffic to ensure continued uninterrupted operation of telephony systems

Skills

Communication skillsCustomer facing skillsOrganizational skillsMultitasking abilitiesTroubleshooting

Published on CazVid - Jul 3, 2025

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