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Carlos
Dispatch
Video resume
Dispatch
Hello My Mame is Carlos, I have worked for Penske Logistics for over two year I first started there as a dispatcher after a year I was promoted to quality department where I had around 15 employees under my watch, also I was in charge of training and monitoring new prospects.nI have over 4 years experience in call centers for bilingual companies.
Contact
Juarez, Chihuahua, Mexico
Open to remote
Available on CazVid
Competencies
Route PlanningIntermediate
Developed and adjusted delivery routes to optimize efficiency at Penske Logistics
Team SupervisionIntermediate
Supervised, trained, and monitored new employees in the quality department
Customer ServiceAdvanced
Provided bilingual customer support in call center environments and logistics operations
Process ImprovementIntermediate
Participated in various projects aimed at enhancing logistics and customer service functions
Summary
Experienced logistics coordinator and customer service specialist with over 4 years in call centers and distribution. Skilled in route planning, team supervision, and process improvement.
Key Achievements
- Promoted from dispatcher to quality department within one year at Penske Logistics
- Managed a team of approximately 15 employees in quality assurance and training
- Created and modified delivery routes for efficient logistics operations
Skills
Route PlanningTeam SupervisionCustomer ServiceProcess Improvement
Published on CazVid - Jul 3, 2025