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Sales & Team Management professional with 8+ years in hospitality and tourism
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Competencies
Developed and implemented sales strategies to enhance team performance and client engagement.
Provided outstanding customer support, handled reservations, client follow-ups, and strengthened client relationships.
Supervised and trained sales teams, managed daily operations, and motivated staff to meet targets.
Proficient in Adobe Suite and Affinity Suite for marketing and promotional materials.
Education
Languages
Summary
Results-oriented sales professional with over 8 years of experience in hospitality and tourism sectors. Skilled in team management, customer service, and strategic sales development. Proven ability to improve team performance, foster client relationships, and manage operations effectively.
Key Achievements
- Promoted from Sales Agent to Sales and Supervisor roles, overseeing teams of 3 and 15 agents respectively.
- Led sales performance improvements through team training, customer service, and partnership development.
- Managed daily operations and strategic initiatives to meet sales goals in fast-paced environments.
Experience
Sales Manager
Started as Sales Agent, promoted to Management role supervising 3 agents., Provided outstanding customer service, handling reservations, tours, and client follow-ups., Increased sales performance by training and motivating team members., Strengthened partnerships with clients and hotels to grow...
Supervisor
Began as Sales Agent, promoted to Supervisor overseeing 15 agents., Managed daily operations of the sales floor and ensured team met monthly sales goals., Delivered customer support and handled client questions and follow-ups., Trained new employees and implemented strategies to improve team...