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Carlos

IT Intern with troubleshooting and office skills in tech environment

Video resume

About me
Its about me

Contact

Guatemala City, Guatemala, Guatemala
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Competencies

Technical SupportIntermediate

Assisted in troubleshooting and resolving technical issues for company users during IT internship.

Customer ServiceIntermediate

Handled customer inquiries and support in cafeteria and bookstore roles, ensuring efficient service.

Inventory ManagementIntermediate

Supported inventory organization, restocking, and management across roles.

Cash HandlingIntermediate

Processed payments and managed cash operations in cafeteria and bookstore positions.

Microsoft Office SuiteIntermediate

Utilized Microsoft Office tools for inventory management, reports, and documentation during internship.

Education

TECHNICAL DEGREE
Centro Educativo Técnico Laboral Kinal
Completed 2024

Summary

Motivated individual with hands-on experience in IT troubleshooting, customer service, and inventory management across diverse roles. Skilled in technical support, teamwork, and proactive problem-solving.

Key Achievements

  • Supported IT department with equipment maintenance and technical troubleshooting at HCL Tech.
  • Managed inventory and used Microsoft Office tools effectively for various tasks.
  • Provided customer service and cash handling support at cafeteria and bookstore roles, ensuring customer satisfaction.

Experience

IT DEPARTMENT INTERN

HCL TECH
AUGUST 2024 - NOVEMBER 2025

Computer equipment maintenance, Use of Microsoft Office tools (inventory management), Troubleshooting and resolving company users’ technical issues

CAFETERIA CASHIER

CAFETERÍA SOMOS
AUGUST 2024 - JANUARY 2025

Direct customer service and assistance, Food and beverage handling following hygiene standards, Teamwork to provide fast and efficient service, Cash handling and daily payment control

SCHOOL BOOK SALES ASSISTANT

EDITORIAL EDEBÉ
JANUARY 2024 - 2025 & 2026

Customer service and order preparation based on school book lists, Customer support during high-demand season, Inventory organization and restocking, Cash handling and support in order delivery

Skills

Technical SupportCustomer ServiceInventory ManagementCash HandlingMicrosoft Office Suite
Published on CazVid - May 17, 2026
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