Carlos - Operations management with 5+ years of experience in legal and logistics sectors

Guatemala City, Guatemala, GuatemalaRemoteen

Developed lead management strategies converting prospects into paying clients at Campos Law Firm.

Supervised and optimized business processes improving operational efficiency at Insight Solar Panels.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced operations manager and sales professional specializing in legal and logistics sectors, adept at process supervision, client acquisition, and team management.

Video Resume

Key Achievements

Led client acquisition efforts via social media and referrals, increasing customer engagement.

Skills

Operations ManagementAdvanced

Managing operational functions, optimizing workflows, and supervising teams to enhance productivity.

Lead Generation & Customer AcquisitionIntermediate

Creating strategies to generate leads from social media and referrals, converting prospects into customers.

Negotiation & CommunicationAdvanced

Negotiating rates, quotes, and maintaining clear communication with clients and carriers.

People Management & RecruitingIntermediate

Managing teams, coordinating shipments, and recruiting personnel to support business growth.

Languages

English

Experience

Operations Manager

CAMPOS LAW FIRM

Creating and managing leads to turn them into Paying Customers., Finding clients from social media and referrals, and setting appointments with sales agents to provide quotes.

Freight Broker/Dispatcher

INSIGHT - SOLAR PANELS

Supervising Business Process Outsourcing., Guiding and developing necessary processes to bring revenue to the company through paying customers., Solving challenges that the operation may face.