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Carlos
Customer Service and Tech Support Agent with 4 years experience
Video resume
Call center agent
4 years of experience
Contact
San Salvador, San Salvador, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance and support to customers, resolving their inquiries efficiently.
Technical SupportIntermediate
Supported customers with technical issues, demonstrating problem-solving skills.
Call Center OperationsIntermediate
Participated in daily call center activities, managing customer interactions.
AdaptabilityBeginner
Willing to learn new functions such as dispatching and support tasks.
Summary
Experienced call center agent with 4 years in customer service and technical support roles, skilled in handling customer inquiries and eager to expand into dispatch functions.
Key Achievements
- Progressed from customer service agent to tech support and rotation agent over 3 years
- Handled varied roles in a call center environment demonstrating role flexibility
- Gained experience in dispatch and support functions, eager to learn more
Skills
Customer ServiceTechnical SupportCall Center OperationsAdaptability
Published on CazVid - Jul 3, 2025