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Carlos
Collections Specialist with diverse customer service and multilingual skills
Video resume
Senior Collections Specialist
I worked for so many companies in the CC industrynn_CSRn_Collections Agentn_Retentionsn_Freelancer Interpreter for LBn_Tour Guiden_Waiter
Contact
San Diego, Cartago, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries, provided support, and managed client relationships across different roles.
Multilingual CommunicationIntermediate
Communicated effectively in English, Spanish, and basic Portuguese to serve diverse customer needs.
Collections and SalesIntermediate
Performed account collections, sales, and retention tasks in a call center environment.
Technical SupportBeginner
Provided technical assistance as part of customer service roles, gaining foundational support skills.
AdaptabilityAdvanced
Worked in multiple roles and industries, demonstrating flexibility and quick learning.
Summary
Experienced call center professional with multilingual abilities and a broad skill set across customer support, collections, sales, and technical assistance.
Key Achievements
- Gained experience across various call center roles including collections, sales, and customer support
- Provided customer service in English, Spanish, and Portuguese, enhancing communication with diverse clients
- Engaged in multiple roles such as CSR, collections agent, retention specialist, and technical support, demonstrating versatility
Skills
Customer ServiceMultilingual CommunicationCollections and SalesTechnical SupportAdaptability
Published on CazVid - Jul 3, 2025