Results-driven sales supervisor with over 5 years of experience in sales coaching, team development, and operational oversight across financial and hospitality industries. Skilled in strategic planning, training, and process optimization to achieve and surpass goals.
Designed and implemented sales strategies that improved team performance and sales target achievement.
Supervised and coached sales agents, fostering collaboration and performance development.
Built and maintained strong client relationships, leading to repeat business and referrals.
Managed daily business activities in trucking, overseeing logistics, maintenance, and service quality.
One Park Financial
Successfully developed and coach sales agents to achieve targets and meet KPIs, reaching up to 90% performance efficiency and 90% to 110% on monthly team goals., Oversaw the full sales cycle, from lead intake and customer profiling analysis to deal closing and service delivery, all this using CRMs...
Arrivia Mexico
Successfully developed and coach sales agents to achieve targets and meet KPIs, reaching up to 90% to 120% on monthly goals., Led regular knowledge-sharing sessions to strengthen collaboration, foster innovative thinking, and enhance overall team performance within a dynamic work environment.,...
Atlantic Star Trucking
Managed day-to-day business operations by supervising my 3 own trucks and drivers on under my payroll., Developed and maintained strong relationships with clients, resulting in repeat business and referrals., Oversaw daily operations, ensuring all services were completed on time and conducted...
Olive Garden Restaurant
GED (high school)
ESL
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Enhanced customer satisfaction by providing attentive service and anticipating guest needs., Contributed to meet sales and waste goals to increase company's revenue., Enhanced product knowledge to increase sales by upselling wine selection, menu items and promoting daily specials., Ensured...
