Carisse

Demonstrated experience with Yardi Voyager.

Demonstrated experience with Entrata.

Demonstrated experience with OneSite.

Demonstrated experience with RentCafe.

Demonstrated experience with RealPage.

Provide operational support across multiple multifamily communities, partnering with property managers on leasing performance and daily execution.. Train leasing teams on Elise AI workflows, CRM communication standards, and prospect follow-up practices.. Assist with delinquency walks, resident notices, Yardi documentation, vendor purchase orders, and operational reporting.. Serve as a flexible portfolio resource during staffing gaps, high-volume periods, and process transitions.

Managed leasing and resident experience for a 288-unit luxury apartment community.. Conducted tours, managed prospect pipelines, and maintained consistent follow-up to support occupancy and conversion goals.. Coordinated renewals, resident communications, inspections, vendor scheduling, and front-office operations.. Used CRM and property-management systems to maintain accurate records and deliver responsive customer service.

Supported four Community Association Managers overseeing 12 HOA communities.. Prepared board packets, contracts, budgets, meeting materials, compliance correspondence, and homeowner communications.. Maintained community records, monitored action items, and coordinated vendor requests across multiple associations.. Provided dependable administrative coverage in a deadline-driven remote environment.

Supported daily operations for a luxury private golf-course residential community.. Coordinated inspections, vendor services, homeowner records, compliance tracking, and property communications.. Assisted leadership with service requests, documentation, and operational follow-through.. Maintained a polished, discreet customer experience for residents and community stakeholders.

Led leasing operations for a 342-unit apartment community and supported occupancy through targeted follow-up and relationship-based sales.. Managed prospect activity, tours, applications, resident communication, and leasing administration.. Partnered with onsite leadership to support marketing, renewals, and resident retention initiatives.

Managed leasing operations for a 425-unit apartment community.. Conducted tours, processed applications, maintained prospect follow-up, and supported resident retention efforts.. Helped maintain a professional leasing office, accurate records, and responsive customer service standards.

Supported brokerage operations including listings, transaction coordination, client communication, and document management.. Maintained accurate files, tracked deadlines, and assisted with the administrative flow of real estate transactions.. Coordinated with agents, clients, vendors, and closing partners to keep transactions moving efficiently.

Processed commercial escrow and title documentation with a strong focus on accuracy, confidentiality, and compliance.. Coordinated transaction files, closing documentation, and communication among internal and external stakeholders.. Maintained organized records and supported timely completion of commercial real estate transactions.